Gotta be honest, friends — we’re not in love with Lloyd’s Inn in Singapore. Yes, it’s photogenic. The 34-room hotel has nailed that whole white-on-white-on-white aesthetic (#minimalism), with pops of strategically placed greenery (#plantlife). If all you care about is booking a place that’ll look cool in your Instagram feed, by all means. But use caution when selecting a room, as some of the photos on the website are misleading. The Reading Room, for example, is advertised as having an armchair, side table, and reading lamp. Ours had none of those things. When we asked the front desk about the discrepancy, they made some lame excuse about each room being a unique snowflake and that we should appreciate the variance. Not buying it.

Some aggrieved TripAdvisor reviewers complained about the noise at Lloyd’s Inn. We stayed in Reading Room #7 and it was always quiet, so no problems there. Our bathroom was open to the outdoors, but there was a shower curtain and a wall of plants to shield us from public view. No air-conditioning though, so you must keep the door to the bedroom closed, otherwise the condensation builds up like crazy.

While some of Lloyd’s reception staffers were friendly and helpful, others seemed harried—like we were bothering them with our inane questions. One of our biggest frustrations, however, was the poor WiFi connection. The signal cut out frequently, pages took forever to load, and it couldn’t handle a simple Skype call. We’ve traveled all over Asia and Singapore is the last place we expect to have internet trouble.

Also annoying: Lloyd’s offers no in-house laundry service. Instead, reception will give you the name of a nearby laundromat that charges $75 SGD ($55 USD) per bag and takes four days to turn it around. (WTF?) If you want your order rushed—meaning, returned within the standard 24 hours—you pay an additional express fee of $100 SGD ($74). Don’t get suckered into this. Do what we did and take your laundry to Wonder Wash, a 24-hour chain laundromat. It cost us just $15 SGD ($11 USD) to do a week’s worth of wash.

Unlike other reviewers, we didn’t mind that Lloyd’s doesn’t serve breakfast on-site. But we were peeved at just how little their vouchers cover. Guests are given the option of going to a chain kopitiam for the kaya toast breakfast (which is cool, we dig that) or going to a nearby bakery and paying $7 SGD extra for a generic Western breakfast that normally costs $9 to $11 SGD. Do the math. That means Lloyd’s Inn is willing to cover just $2 to $4 SGD for breakfast. Considering the cost of its rooms, which start around $160 SGD ($117 USD) and go up and up, you’d think they could spring for those extra couple bucks, no?

Final thoughts: We had high hopes for this hotel but were generally disappointed. If you have low expectations or otherwise live for Instagram likes, book away. But rest assured you can do better.

2 Lloyd Rd., Singapore; +65-6737-7309.